John Mark GayetaJohn Mark Gayeta

He oversees the day-to-day operations of iPhiTech’s administrative functions – human resources, information technology, accounting, and other support services. He develops new strategies to improve efficiency or reduce costs in these areas.

The Impact of Customer Relationship Management (CRM) on Competitive Advantage

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In today’s highly competitive business environment, companies are constantly looking for ways to gain an edge over their competitors. One way to do this is by implementing a customer relationship management (CRM) system. A CRM system can help companies improve customer engagement, increase sales, and gain a competitive advantage. What is Customer Relationship Management (CRM)? … Read more

Categories Management

Leading Through Change: Strategies for Embracing and Adapting to Transformation

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Change is inevitable and constant in today’s business world. Change can create opportunities and challenges for managers and their teams, whether driven by technological innovation, market disruption, customer demand, or organizational restructuring. How managers lead through change can make a significant difference in the success and sustainability of the transformation. In this blog post, we … Read more